We have 7 days customer friendly return policy 


In case you do not like the Quality of the product ,colour print design ,material etc and want to return the same .

 

  • You need to courier the product back to the address which is mentioned on the parcel .
  • Once you courier the product back to the address mentioned on the parcel ,you need to share the tracking details with us 
  • Last date of return shipping: 7 days from date of delivery. We will not be able to accept returns if dispatched after 7 days.

 

Return Shipping Cost:

The cost of return shipping will not be covered by Mirraw.com

Any customs duty charged will not be covered by Mirraw.com and will be deducted from the refund amount. Please follow the above instructions in order to avoid unnecessary duty charges.  


 

Please note that the return policy is NOT applicable on orders that are custom made or stitched.


Note :- We do not have reverse pick up policy .

            Details of tracking  need to be send on mcare@mirraw.com

            If opted refund after return, it will be processed once product is delivered to our warehouse.

            Also refund will be of only product cost and not for shipping cost.


Options after Return:

You can choose to do one of the followings.

1. Request a replacement, either the same item or a different item from the website

2. Request a store credit of the same value for purchase later on the website. Using the store credit, you can select anything on the website equivalent of the returned value.

3.Request a refund. We will do a direct refund to the card through which payment was completed. In case the payment was done with cash, kindly provide us your bank account details. 

 

 

Packaging Advice:

It is of utmost importance that the items do not get damaged on their return shipping.

For Jewellery, please use cotton, bubble wrap, paper or foam to do some kind of padding around the product.

For Apparel, please cover the package in polythene plastic and return it in an envelope to avoid damage due to rain.

 

Clothing and jewellery will be accepted within 7 days return subject to the following conditions:

 

Clothes and jewellery are not used (other than for trial), altered, washed, soiled or damaged in any way.

Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged.

 

 

'Made to order' Clothes and jewellery are not covered under the return policy.